Terms & Conditions
Disclaimer
The information presented on PreLabPro.com is for educational purposes only. The information is based upon research and personal and professional experiences of the authors and consumers. The information on this website in no way may substitute for consulting with your physician or licensed healthcare practitioner, and in no way may be used for the purposes of diagnosis or treatment. None of the information on this website is intended as medical advice. If you have concerns about your physical or emotional health, call your doctor. We do not make any warranties, representations, or health claims regarding supplements and health care practices mentioned on this site. prelabpro.com or performancelab.com (including our Customer Service) does not provide medical advice or attempt to diagnose or treat an illness, which should only be done under the direction of a healthcare professional. Always consult with your doctor before taking any nutritional supplements, including Performance Lab Group Ltd. products, and be sure to disclose all supplements in your health regimen to better identify potential interactions, including interactions with prescription drugs or other medical treatments. Under no circumstances should you ignore your doctor's advice, delay seeing your doctor, or otherwise avoid professional medical intervention due to the information on this website, which is presented for educational purposes only. If you have health concerns, your first step should be a consultation with your doctor. If you are experiencing a medical emergency, call emergency services immediately.
Scientific research is always changing. As such, all content on prelabpro.com is presented "As Is" without warranty of any kind, including but not limited to warranty of accuracy, completeness, and reliability of information. Therefore, Performance Lab Group Ltd. and its contributors will not be held liable for any actions you may take after reading our content, and will not be held liable for any adverse effects or consequences that may result from your use of the suggestions, nutritional supplements or health practices discussed on this website.
Terms and Conditions
Welcome to PreLabPro.com, part of Performance Lab Group Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Performance Lab Group Ltd.'s relationship with you in relation to this website. We only offer services to visitors who agree to our terms. Please review these terms in detail before using our website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Access to Pre Lab Pro® Products and Services
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Links to Third Party Websites
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Transactions
As part of PreLabPro.com services, you may purchase products – as long as you are 18 years of age, have a valid method of payment, and agree to authorize us to charge that method of payment for products, taxes, shipping, and related handling fees. All of these fees are detailed in our shopping cart and ordering pages.
Social Media
PreLabPro® is part of the Performance Lab Group Ltd. and uses several Social Media sites. By accessing, viewing and/or posting any content to any Performance Lab Group Ltd. Social Media sites, you accept the complete terms of use for those sites. You agree that you are over the age of 18 and will not: violate any local, state, federal and international laws and regulations, transmit any material that is objectionable, transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes" or any other form of solicitation. Performance Lab Group Ltd. is not responsible for content therein and reserves the right to monitor, prohibit, delete, or discontinue your access to any Social Media Site, at any time, without notice and for any reason and in its sole discretion.
About Cookies
This website uses cookies to monitor browsing preferences.
Cookies are small files that are downloaded by your browser and stored on your device. They function by "remembering" information about your visits to PreLabPro.com. We use cookies in order to enhance your experience as a visitor to PreLabPro.com. Cookies are anonymous in that they do not track personal information like your address, phone number, or credit card number. If you do allow cookies to be used, they will only track information about your time on our site, including which products you might have looked at and if you placed any products in your shopping cart. The information that is tracked by cookies on PreLabPro.com will be stored by Performance Lab Group Ltd, only.
If you are uncomfortable with cookies, you can disable them through your browser. You will still be able to visit and browse through PreLabPro.com. If you have difficulty with our shopping cart or are unable to complete an order, however, you may need to re-enable cookies temporarily to restore full site functionality. You can then disable cookies again once your order is successfully placed.
International Transactions
Performance Lab Group Ltd. products are manufactured in the United States and shipped worldwide from the United States and the United Kingdom. If you order our products from outside the United States or United Kingdom, you agree to be named Importer of Record for any and all shipments from us. As an extension of this, you agree to comply with all laws and regulations regarding import/export in the country where you reside and where you will receive our shipments. It is your responsibility to know and understand your local laws and regulations before ordering and receiving a shipment of Performance Lab Group Ltd. products. If you agree to import any Performance Lab Group Ltd. products, then you agree to pay for any fees, fines, legal expenses, or any other costs that may be associated with any potential violations of import/export or other laws and regulations of your country of residence and receipt.
Limitation of Liability
Performance Lab Group Ltd. products will not be liable for any damages related to our Services (including any potential delays or interruptions to our Service), any information or products obtained via our Services, or any changes, revisions, or removals of materials related to our Services. We agree with you, the User, that any disputes will be limited to proceedings on an individual basis, and not in a class action.
Limitation of Time
If there is any issue with the delivery of your product, please make our Customer Support team aware and they will work to resolve the issue for you to ensure you receive your ordered product. Any delivery issue must be raised by you within 60 days of placing your order, after this time the major courier and package delivery service providers delete their tracking data - it is not possible for us to ascertain what happened, claim for lost deliveries, or reship lost orders.
Indemnification
You agree to defend, indemnify and hold harmless all individuals in the employ of Performance Lab Group Ltd. and Performance Lab Group Ltd. products against any and all losses, damages, costs, and liabilities, including court costs and attorney fees, arising from your access to and use of our Services and products, as well any violation by you of these Terms and related laws and regulations.
Term & Termination
This Agreement shall commence upon your accessing the Service. This Agreement may be terminated by Performance Lab Group Ltd. without notice at any time, and for any reason. If Performance Lab Group Ltd. chooses to terminate this agreement with you, then you are no longer allowed to access these Services, and must destroy any content from these Services that may be in your possession. The provisions of these Terms shall survive any termination of this Agreement.
Miscellaneous
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. You agree that any legal action or proceeding between Performance Lab Group Ltd. and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in the United Kingdom. You hereby waive your right to a jury trial in any action with respect to the subject matter of this Agreement. Performance Lab Group Ltd. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Changes to Terms
We reserve the right to revise, update, and otherwise change these terms at our discretion. We advise visitors to review these Terms whenever visiting PreLabPro.com or Performancelab.com, to stay updated on any potential changes.
Shipping and Returns
Please contact us within 30 days of receiving your order if you would like to return the order to us. We only refund unused items, minus all shipping and handling fees. See our Shipping & Returns page for full information regarding shipping times and our return policies.
How to Contact Us
If you have any comments, concerns or questions about these Terms and Conditions, please contact us:
Email: info [at] performancelab.com
Performance Lab Group Ltd.
7 Clarendon Place
Royal Leamington Spa
CV32 5QL
United Kingdom
Tel: 01926 833031
